Service and business model

Numora provides short-term sanatorium stays, day rehabilitation programs and ongoing wellness packages tailored to older adults. Services include medical review by registered practitioners, physiotherapy and occupational therapy sessions, individualized meal plans, medication management protocols and structured group activities aimed at maintaining or improving function. Programs are outlined in written care plans and reviewed periodically to align with clinical observations.

Service options are modular so clients and families can select combinations of on-site residential care, day-program participation or home-support coordination. Numora documents outcomes using standard clinical measures to inform adjustments to the service mix.

Initial intake begins with an assessment that captures medical history, mobility status, cognitive screening and social support context. The assessment can be completed in-person at the Holland Avenue location or via a secure remote consultation when on-site attendance is not feasible.

• Clinical screening by registered nurse or physician
• Functional mobility and ADL assessment by therapist
• Nutrition and medication review with documented recommendations

Following intake, a provisional care plan is prepared and shared with the client and family. The plan specifies goals, therapy frequency, expected review intervals and any coordination required with external healthcare providers.

Care delivery follows a multidisciplinary model. Teams include registered nurses, physiotherapists, occupational therapists, dietitians and program coordinators. Clinical oversight is provided by consulting physicians who review complex cases and advise on medication adjustments or specialist referrals.

Scheduling and progress tracking are recorded in the client's file to support continuity of care. Staff conduct regular case reviews to evaluate progress against documented goals and modify interventions where clinically indicated.

Numora's facility at Holland Avenue provides private and semi-private accommodation options with accessible bathroom facilities. Common areas are designed to support supervised activity sessions, group exercise and social engagement.

Facilities include a dedicated therapy room, quiet consultation spaces and an on-site kitchen for meal preparation. Safety features such as handrails, non-slip flooring and emergency response systems are standard.

Accommodation is offered as part of specific program packages; occupancy terms and room specifications are provided before booking.

Maintenance and cleaning protocols are implemented to meet infection control standards appropriate for residential care environments.

Numora works with community clinics, referring hospitals and allied health providers to coordinate transitions of care. Referral pathways are documented to streamline admissions from post-acute settings or outpatient rehabilitation programs.

Where appropriate, Numora can liaise with family caregivers to support discharge planning and continuity of home-based care following a sanatorium stay.

Pricing is structured by program type and service components. Fees cover accommodation where applicable, therapy sessions, meals when included in a package and routine clinical oversight. Detailed price lists and any additional service fees are provided during the booking and assessment process.

• Flat-rate packages for defined stay durations
• Per-session pricing for therapy services
• Transparent listing of optional add-on services

Billing is itemised and provided with documentation of services delivered. Payment methods, deposit requirements and cancellation policies are communicated at the time of booking.

Numora operates a retirement sanatorium and wellness care program designed for older adults seeking a structured blend of clinical oversight and lifestyle support. The model combines individualized care plans, periodic health assessments, and rehabilitative therapies delivered by licensed practitioners. Operational focus is on continuity of care: coordinated reviews between medical staff, physiotherapists and wellness coordinators ensure interventions are adjusted as health status changes. Services are scheduled to balance clinical needs with opportunities for social engagement and low-impact physical activity.

Revenue streams include accommodation fees, programme fees for therapeutic and wellness modules, and ancillary services such as specialist consultations and selected allied health sessions. Pricing is transparent and based on room type and chosen care intensity. Numora aims to work with families and referring clinicians to define an appropriate package at admission; clinical eligibility and level of support are determined by assessment on intake. Administrative processes track utilisation and outcomes for continuous operational planning.